MIXVOIP - Mobile Connectivity

Why choose mobile connectivity?

Areas lacking high-speed internet

Ideal for locations without access to fiber or DSL, providing a stable alternative connection.

Popup stores

Enables fast, reliable internet for transactions and operations in temporary retail setups.

Construction sites

Delivers dependable connectivity to support communication and workflow on remote job sites.

Short-term events

Offers reliable internet access for operations and attendee needs at festivals, expos, and similar events.

Fallback and redundancy needs

Serves as a reliable backup to ensure uninterrupted internet during outages or disruptions.

Extended outages

Maintains connectivity during long disruptions caused by roadworks or cable damage.

Explore our Mobile Connectivity packages

	Fair 5G	Galaxy	Galaxy direct
▶ Internet connection
Traffic	60 days	180 days	730 days
Technology	-	0.05 € / user / 30 days	0.05 € / user / 30 days
Maximum bandwidth	3 days	14 days	-
Typical bandwidth	-	-	-
Typical ping	-	0.25 € / GB	0.35 € / GB
Network operator	-	-	✓
Roaming	-	-	✓
▶ Support
Service Level Agreement	Standard	Standard	Business
Assistance	Mon-Fri 8:30-17:00	Mon-Fri 8:30-17:00	Mon-Fri 7:30-19:00
Support	Mon-Fri 8:00-17:00	Mon-Fri 8:00-17:00	Mon-Fri 7:30-19:00
Intervention	Within 24 hours	Within 24 hours	Within 6 hours
Availability	Luxembourg, Belgium	Luxembourg, Belgium, Germany, France	Luxembourg, Belgium, Germany, France
▶ Hardware
Dimensions (W x H x D)	25 x 5 x 20 cm	50 x 30 x 40 cm	50 x 30 x 50 cm
Mounting	Indoor or outdoor	Outdoor with clear view of the sky	Outdoor with clear view of the sky
Power	POE or 220 V power supply	POE or 220 V power supply	POE or 220 V power supply
▶ Included features
Fix Port	✓	✓	✓
24/7 SLA Advanced	-	-	✓
Router	✓	✓	✓

Additional information

Choosing Between 5G and Satellite Connectivity

Available in Belgium and Luxembourg, 5G is quick to set up and works in most locations. It has a small hardware footprint and typically provides better upload speeds than satellite. However, performance may drop in crowded locations like festivals.

Available in Luxembourg, Belgium, Germany, and France. Satellite offers internet in remote locations where 5G isn't available. It requires outdoor installation with a clear view of the sky for optimal signal quality.

Fair Usage & Network Management

Our Galaxy services use the Starlink data plan, which provides unlimited data with network management measures during periods of high demand.

"If bandwidth patterns consistently exceed what is allocated to a typical residential user, Starlink may take network management measures, such as temporarily reducing a customer's speeds..."
Starlink Policy

High-bandwidth activities such as gaming, streaming, and large downloads may be impacted during congestion. MixVoip applies similar policies to 5G services, ensuring the network stays stable and fast for everyone, even during peak hours.

Starlink Installation Guidelines

Setting up your Starlink connection requires:

A location with a clear, unobstructed view of the sky (no trees, buildings, etc.)
A secure surface like a rooftop or open area for mounting
Proper alignment to maintain a strong signal

What's included in the kit:

A sturdy base mount
Hardware that supports multiple surfaces
Simple POE or 220V power options

Frequently Asked Questions

Is mobile connectivity over 5G or satellite reliable? +

Yes, both 5G and satellite connectivity are reliable solutions. 5G offers excellent performance in urban areas with good coverage, while satellite provides consistent service even in remote locations. Both technologies have built-in redundancies to maintain connection during most weather conditions, though extreme weather may temporarily affect performance.

What is the minimum contract duration? +

Our minimum contract duration varies by service. For 5G connectivity, we offer flexible terms starting from 3 months. Satellite services typically require a 12-month minimum commitment due to the specialized equipment installation. Please contact our sales team for specific details about your preferred service.

Do I get full admin access to your router, or can I install my own? +

We provide managed routers with limited admin access to ensure optimal performance and security. However, we can configure specific settings based on your requirements. For advanced users, we offer a business option that allows for custom router installation, subject to compatibility verification with our network.

Why do you provide an additional router for 5G connectivity instead of integrating it with the existing internet router? +

Internet routers are often installed in locations without good mobile connectivity, such as underground rooms, metal racks, or the interior of buildings. Modern building materials can also hinder mobile signals. To ensure optimal connectivity, we provide a separate mobile router that can be placed outdoors or in locations with better signal reception.

Unlock Flexible Internet Anywhere

Fair 5G

Galaxy

Galaxy direct